SPRINGFIELD – Utility customers who apply for state energy bill assistance will soon have greater protections safeguarding them from disconnection, thanks to a new law championed by State Senator Steve Stadelman.

“This is about making sure our most vulnerable community members do not have to face the threat of losing essential utility services while they seek much-needed financial assistance,” said Stadelman (D-Rockford). “It provides a critical safety net during times of economic uncertainty.”

To ensure vulnerable populations maintain access to essential utilities during times of financial hardship, the measure requires electric and gas companies with more than 500,000 customers to prevent the disconnection of utility services for those actively seeking energy payment assistance.

Under the new law, customers who apply for assistance through the Low-Income Home Energy Assistance Program or the Percentage of Income Payment Plan are safeguarded from disconnection for 30 days following the utility’s receipt of their application notice. If these customers receive the assistance they applied for, they must be given an additional 45 days of protection from disconnection.

“This safeguard is a testament to our dedication to the well-being of Illinois residents,” said Stadelman. “By preventing utility disconnections, we are not only helping families stay warm and safe – we’re also providing them with the peace of mind that they will not lose access to vital services during their time of need.”

House Bill 4118 was signed into law Friday and takes effect Jan. 1, 2025.