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New Martinez law requires Spanish notification of landline termination

landlinephone 080618CHICAGO — A new law sponsored by Assistant Majority Leader Iris Y. Martinez (D-Chicago) ensures Spanish-speaking Illinoisans are kept up to date on changes to their phone service.

The law requires AT&T to provide notice in both English and Spanish before they disconnect a resident’s landline.

“Studies show that low-income and minority communities are more likely to use landline phone service,” Martinez said. “Everyone should get fair notice of a decision to terminate service so they can either make other arrangements or appeal the decision.”

The General Assembly passed a law last year allowing AT&T to replace landlines after going through a process with the Illinois Commerce Commission. The original legislation required the company to give customers notice, but only in English.

Senate Bill 2908 was signed into law today and takes effect immediately.

Senator Iris Y. Martinez

martinez2014hs

Majority Caucus Chair
20th District

Years served:
2003 - Present
 
Committee assignments: Education; Energy; Gaming; Labor; Licensed Activities and Pensions (Chairperson); Transportation.

Biography: Born Feb. 25, 1956, in Chicago; earned her bachelor's degree in public policy and administration from Northeastern Illinois University in 2009; elected president of the National Hispanic Caucus of State Legislators. She is also the Illinois Legislative Latino Caucus Co-Chair; has one daughter.